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EVENT DETAILS
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Events| 2010 MDHBA Annual Conference |
Wed Oct 20, 2010 1:00 PM - Fri Oct 22, 2010 9:00 PM
2010 MDHBA Annual Conference
October 20-22
Buena Vista Palace Hotel & Spa
Orlando, Florida
You won't want to miss MDHBA's 2010 conference. The Buena Vista Palace is adjacent to Downtown Disney and features complimentary transportation to the Walt Disney World Them Parks. Plan now to attend. Consider bringing the family!
Keynote Presentation
Patrick T. Grady is a former educator and Vice-President of the Tomorrow's America Foundation, Inc. (TAF). TAF is an organization that develops and implements leadership workshops for adults and young leaders. During these week long programs, participants study the principals of motivation, goal setting, group dynamics, communication, free enterprise, belief in self, public speaking and creative leadership.
Patrick is President and CEO of "TNT" Enterprises, Inc. "TNT" is a corporation that implements training programs, keynote addresses and seminars to organizations nationwide on numerous topics.
Patrick also serves as the executive director of the Career Education Clubs of Florida, and the Family, Career & Community Leaders of America, Inc. He is also a member of the following boards: Thomas Langley Medical Center Foundation Board; Outdoors Without Limits; Sumter County Enterprise Zone Development Agency; and Sumter County Kindness Works Initiative.
Patrick is married to Rozanne Grady and they have three children, Brittani (age 14) and twins Ashley and Brandon (age 12). He speaks full time to associations, corporations, chambers of commerce, civic groups, educators and students. Patrick is the author of the book, “Who Packs The Parachute?” and is co-author of “Teen Power Too” and “Teen Power & Beyond.” He is also a producer of motivational DVD’s and CD’s. Patrick is dedicated to helping others to improve themselves through the use of each person’s individual talents, skills, abilities and mental attitude.
During his high energy presentations, with true to life stories, he can capture the audiences' attention. Through the use of humor, he is able to "hold the audience in the palm of his hand" and make very serious points.
Patrick’s presentation will take place on Wednesday, Oct. 20, as the opening Keynote presentation for the association’s 71st Annual Conference.
MDHBA Silent Auction: Don't forget to bring your item(s) for the Friday night Silent Auction. The Silent Auction is entertaining and the funds generated are used to offset MDHBA expenses and programs. Everything from electronics (iPods, GPS systems, etc.), to books, to art, to food and drink.
Schedule of Events
| Wednesday, October 20 | |
| 1-4:30 p.m. | Registration |
| 3-3:15 p.m. | Opening Remarks |
| 3:15-4:30 p.m. |
Keynote Presentation: Who Packs the Parachute? Patrick provides a high energy, audience interactive and humorous look at personal, professional and family success! |
| 4:30-5:15 p.m. |
Session: Implications of Healthcare Reform on Collections and Your Business This session is designed to empower the collections industry on creative ways to partner with the healthcare community during the healthcare reform process. There are several missed "golden" opportunities that could make you and your healthcare partners extremely profitable and ahead of the curve! Are you ready to build strong financial relationships with hospitals and physician practices? This session will provide you with the necessary tools to capture unique business opportunities from the healthcare community. |
| 5:30-6:30 p.m. | Hospitality Suite Hosted by MDHBA President Phil Rosenthal, CPBE |
| 6:30-8 p.m. | Opening Reception |
| Thursday, October 21 | |
| 8:30 a.m.-Noon | Registration |
| 8:30-9 a.m. | Continental Breakfast |
| 9-9:45 a.m. | Session: Legal Issues & Case Review, Part I Presenter: John Bedard, Jr., Bedard Law Group This two-part session will address current legal issues facing the healthcare collections industry. In addition to the law itself, John will present actual case reviews. Additionally, this session will take a look at the FACT Act Furnisher Rules and their affect on your agency. |
| 9:45-10:30 a.m. | Vendor Presentations & Exhibits Ten-minute presentations from the vendors who support the conference, followed by time for you to meet with them to discuss their products and services. |
| 10:30-11:15 a.m. | Session: Legal Issues & Case Review, Part II Presenter: John Bedard, Jr., Bedard Law Group This two-part session will address current legal issues facing the healthcare collections industry. In addition to the law itself, John will present actual case reviews. Additionally, this session will take a look at the FACT Act Furnisher Rules and their affect on your agency. |
| 11:15 a.m.-Noon | Session: Open Mic Round 1 A facilitated discussion among attendees From better collection techniques, to skip tracing, to dynamic web sites, to call recording, to cutting costs, to systems integration. Do you want to talk more about RFP's? OK. More on legal and legislative issues? That's OK with us too. We'll keep the discussion going until you run out of ideas. |
| Noon-1 p.m. | Lunch |
| 5-6 p.m. | Hospitality Suite Hosted by MDHBA President Phil Rosenthal, CPBE |
| Friday, October 22 | |
| 8:30 a.m.-Noon | Registration |
| 8:30-9 a.m. | Continental Breakfast |
| 9-9:45 a.m. |
Quality Assurance: The Benefits for You and Your Clients Presenter: Tom Haag, State Collection Service, Inc. |
| 9:45-10:30 a.m. | Machine Thinking in Collections Presenter: Ranjan Dharmaraja, Quantrax Corporation Inc. Our credit worthiness is decided by software. Complex systems present multi-city air travel options, without the need for a travel agent. Of course we all know that large airplanes can be landed with an auto-pilot option. So we may ask, why not machine thinking in collections? Vendors are introducing more decision-making into their products. How far can we go? Quantrax Corporation introduced artificial intelligence to the collection industry nearly 20 years ago. This presentation will share the architecture and potential of the technology, the challenges with implementation and the results we have seen. Ranjan Dharmaraja is CEO and chief technologist of Quantrax Corporation. He is an engineer who began his career with IBM and then moved into software development. Ranjan started Quantrax over 20 years ago and has about 25 years of high-level collections experience. He believes that collection systems have not kept up with the tremendous growth and progress of computer hardware. |
| 10:30-10:45 a.m. | Break |
| 10:45-11:30 a.m. | Session: Open Mic Round 2 A facilitated discussion among attendees From better collection techniques, to skip tracing, to dynamic web sites, to call recording, to cutting costs, to systems integration. Do you want to talk more about RFP's? OK. More on legal and legislative issues? That's OK with us too. We'll keep the discussion going until you run out of ideas. |
| 11:30 a.m.-Noon | MDHBA Annual Business Meeting |
| Noon-1 p.m. | MDHBA Board of Directors Meeting |
| 5-6 p.m. | Hospitality Suite Hosted by MDHBA President Phil Rosenthal, CPBE |
| 6-9 p.m. |
Reception, Silent Auction & Awards Dinner |
Registration and Housing
To register for the MDHBA Annual Conference, please select the link at the bottom of this page. Non-Member Special: Join MDHBA and save 50% off the member conference rate. Call 630.941.8100 for details.
Guests may either contact the Reservations department at 1.866.397.6516 or use this link to directly make reservations:
https://reservations.ihotelier.com/crs/g_reservation.cfm?groupID=412028&hotelID=6579
Please be sure to identify that you are with MDHBA. Reservations are due by September 25, 2010. The following rooms and rates are available, first come, first served:
- Water View, Single or Double, $201 + tax and fees
- Water View, Triple, $221 + tax and fees
- Water View, Quad, $241 + tax and fees
- 1-Bedroom Island Suite, Single or Double, $301 + tax and fees
- 1-Bedroom Island Suite, Triple, $321 + tax and fees
- 1-Bedroom Island Suite, Quad, $341 + tax and fees
- 1-Bedroom Tower Suite, Single or Double, $436 + tax and fees
- 1-Bedroom Tower Suite, Triple, $456 + tax and fees
- 1-Bedroom Tower Suite, Quad, $476 + tax and fees
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